Information we collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. When you use the Service, the BigCommerce platform or other analytic programs we use may provide us your location information from your device. This location information may include your IP address or other information from which your location could be derived, cell site information or longitudinal and latitudinal coordinates. If you do not agree to this collection, you may be able to change your privacy preferences on your device.
How we use the information we collect
Videogamesnewyork.com collects and uses Users personal information for the following purposes:
- to operate, maintain, and improve our sites, products, and services
- to process and deliver orders and process returns.
- to improve customer service
- to personalize user experience
- to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
- to send periodic emails
- to administer a content, promotion, survey or other Site feature
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Sharing your information
Videogamesnewyork.com may share personal information. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
With your consent. For example, you may let us share personal information with others for their own uses. Those uses will be subject to their privacy policies.
- With those who need it to do work for us including but not limited to our third party payment processor, shipping partners or vendors.
- With our developer or supplier partners for their direct support, customer service or marketing uses.
- With third party payment processors and backend support, loyalty program and order fulfillment companies like Bigcommerce, PayPal, as well as shipping partners (these include but are not limited to, UPS, USPS and FedEx).
- With our mailing list provider.
Videogamesnewyork.com has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.
The Company may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.
Videogamesnewyork.com honors requests from customers to review all customer identifiable information maintained in reasonably retrievable form, which currently consists of your name, address, e-mail address, telephone number and/or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.