FREE In-store Diagnostic!
Free in-store diagnosis
Not sure if your system works? Bring it in and we'll find out. It's simple, it's free, and there's no pressure.
Get directions
202 East 6th Street, New York. Open every day of the year.
Call us: 212-539-1039
Have a question before you come in? Give us a call.
What we can help you find out
Maybe you inherited a system, found one in a closet, or something that used to work just doesn't anymore. We'll help you figure out where you stand.
Does it work?
We test your system to see whether it works.
Is it worth restoring?
If it needs work, we'll tell you what it needs and whether a restoration is worth it.
Do I just need cables?
Sometimes all a system needs is the right cables. We'll let you know.
How it works
Bring it in
Walk in anytime. No appointment is needed.
We test it
One of our team examines the key parts and basic functions of your system.
We talk it through
We map out a course of action and give you your options. It's up to you what happens next.
What to bring
You don't need to prepare anything. Here's what helps, and what to do if you don't have it.
If you have them
It's best to bring:
- Your system
- All of its cables
- A game, if you have one
If you don't
That's completely fine. We have everything needed to test your system, and you don't have to buy anything.
Free means free
There's no cost for the initial diagnosis. There's no purchase necessary. It's free whether or not you decide to move forward with a repair.
Questions
Do I have to buy anything?
No. The diagnosis is free, and no purchase is necessary. It's free whether or not you decide to move forward with a repair.
Do I need an appointment?
No. Free in-store diagnosis is a walk-in service, so just come in. We're open every day of the year.
I don't have any cables. Can I still bring it in?
Yes. We have everything needed to test your system, so you don't need to bring or buy anything.
How long does it take?
Usually just a few minutes.
What happens after the diagnosis?
We'll tell you what we found, map out a course of action and give you your options. If you decide to repair it, you'll get a written quote. There's no pressure to go ahead.
One safety note
Systems with chemical spills, battery acid leaks or infestations are presumed unrepairable or dangerous, so they won't pass the visual diagnostic stage.
See all repair services
Hardware repair
Classic systems
202 East 6th Street, New York, NY 10003
212-539-1039Get directions